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Terms and Conditions

These Terms and Conditions ("Terms") govern your use of Innopay Retail Pvt Ltd website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

  • "Platform" refers to our website, mobile application, and all associated services.
  • "User", "You", or "Your" refers to any person accessing or using our Platform.
  • "Products" refers to all fashion items and merchandise available for purchase.
  • "We", "Us", or "Our" refers to Innopay Retail Pvt Ltd.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be legally capable of entering into binding contracts under Indian law
  • Provide accurate and complete registration information
  • Not be prohibited from using the services under any applicable law

3. Account Registration

You may need to create an account to access certain features. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities under your account
  • Providing accurate and current information
  • Notifying us immediately of any unauthorised access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Pricing

We strive to provide accurate product descriptions, images, and pricing. However:

  • We do not warrant that descriptions or pricing are error-free
  • Product images are for illustration purposes and may vary slightly from actual products
  • Prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise
  • We reserve the right to modify prices without prior notice
  • In case of pricing errors, we may cancel orders and refund the amount paid

5. Orders and Payment

Placing an order constitutes an offer to purchase. Order acceptance and contract formation occurs only when we send an order confirmation.

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Violation of these Terms

Payment must be made through our accepted payment methods. All payments are processed through secure, PCI-DSS compliant payment gateways.

6. Intellectual Property

All content on our Platform, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Innopay Retail Pvt Ltd or its licensors and is protected under Indian intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

7. User Conduct

You agree not to:

  • Use our Platform for any unlawful purpose
  • Post false, misleading, or defamatory content
  • Infringe upon intellectual property rights
  • Interfere with Platform security or functionality
  • Engage in fraudulent transactions
  • Use automated systems to access the Platform without permission

8. Reviews and User Content

You may submit reviews, comments, or other content. By submitting, you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display such content.

You are solely responsible for your submissions and warrant they do not violate any third-party rights.

9. Limitation of Liability

To the maximum extent permitted by law, Innopay Retail Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of the Platform
  • Inability to use the Platform
  • Products purchased
  • Unauthorised access to your data
  • Any third-party content

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Innopay Retail Pvt Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your violation of these Terms
  • Use of the Platform
  • Infringement of any third-party rights

11. Disclaimer of Warranties

Our Platform and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or harmful components.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Platform. Your continued use after changes constitutes acceptance. We encourage you to review these Terms periodically.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiation.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms, contact us at:

Innopay Retail Pvt Ltd

460, CS Towers, 3rd Floor, 17th Cross, HSR Layout, Bengaluru, Karnataka - 560102

Email: contact@varn.in

Have Questions?

If you have any questions about this policy or need clarification, our support team is here to help.